I Love Your Product; I’ll Never Buy it Again

Retailers Forget Upside of Retention Amid Customer Acquisition Strategies Our family is the proud owner of a brand-new washing machine. We took a bit of time to choose it and it’s a good one, assembled here in the USA, and loaded with a lot of features. Like many of our durable goods purchases, I intend to take care of it and hope to own it for a long… Read More »